Financial abuse support

Financial abuse happens when someone uses money, or your access to it, to control you. They might do this by:

• Making decisions about your money without asking you.
• Pressuring you or tricking you into giving them money, even if you don’t want to.
• Hiding information about your finances from you. This makes it difficult for you to understand your financial situation and could lead to debt or other problems.

Financial abuse can happen in any relationship, even with people we trust, like family members, partners or caregivers.

There are many types of financial abuse, and it can happen to anyone, no matter how old, or how much money they have.

Whether you’re concerned about a relative or feeling controlled in your own relationship, we are here to support you.

How we can help you

There are many different ways we can help you to regain control of your banking. Of course this will depend on your personal circumstances as everyone’s situation will be different.

Our staff will also ensure that we respect your privacy and confidentiality. We know that telling us about your circumstances may be difficult, and our goal is to minimise you repeating your story.

• Phone – 1300 307 807 between 8:30am and 5:00pm AEST/AEDT, Mon-Fri
• If calling from overseas +61 2 8282 8282

Additional assistance

If you require further information or assistance, please contact us or refer to our external agency listing.