Contact us via one of the channels below or take a look at our FAQs in the support section of this website.
Resolve a Complaint
We love to hear from you whether it's a compliment, suggestion or a complaint. It is important for us to know what we do well and we are just as keen to hear when we have not met your expectations no matter the circumstance.
Find out what to do if you have a complaint related to the Bendigo and Adelaide Bank Group.
Compliments or Suggestions
We're always keen to find out ways to improve our customer service. Use our online form to let us know if you:
- have suggestions about products, services or procedures
- have a compliment
Online access to our services is available in most countries around the world. However, to help us comply with our international banking obligations, there are some locations where online access to our services has been blocked.
We take this requirement seriously, which is why our online services can’t be accessed in:
- North Korea
- Crimea and Sevastopol regions of Ukraine
This includes our mobile apps and online banking.
For further information, please call us.
Contact our team
Get in touch with one of our team.
Address for service
Secured party group number: 101439973
Secured party details: LEVERAGED EQUITIES LIMITED
ABN 26 051 629 282, AFSL 360118
Address for service:
GPO Box 5388
Sydney NSW 2001
175 Pitt St
Sydney NSW 2000